someone robbed a gas station, 500 fbi agents pulled from st. louis to california. and there is zero tolerance. you ask the heads of the fbi or law enforcement, this is crazy and they say to you we know that's crazy but i'm with senior fbi official in parliament in britain and i said you know this is crazy. he says if i ever advocate anything more than zero tolerance they would be hanging me from my balls from the develop congress. >> that's exactly right. if you can quantify the let's to life that's out there and things we don't apply to things over the last 10, 12 years that killed far more people and yet it's politically acceptable in some way to let that happen. i want to talk about why that is and if there's any way to change that equation and we'll do that after this. you brought the flex in... as soon as i met fiona and i was describing the problem we were having with our rear brakes, she immediately triaged the situation, knew exactly what was wrong with it, the car was diagnosed properly, it was fixed correctly i have confidence knowing that if i take to fo